Residents in an area of south Manchester say they have been left without post for weeks due to a shortage of postal workers.
People in Victoria Park, near Longsight, say they have faced major delays in receiving letters and parcels, with some residents even missing important appointments due to late mail.
Speaking to the Manchester Evening News , one resident, who lives on Laindon Road, said he had only received one letter in the past fortnight.
“It was my birthday and I was getting messages from people asking if I’d received cards from them,” the resident, who wishes to remain anonymous, said.
“I know for sure that things have gone missing because I’ve had numerous people send things for my birthday and only one has arrived so far.”
He said he has reached out to his neighbours to see if they were having similar issues.
“They have all been having issues with late deliveries,” he added.
“One neighbour missed a dentist’s appointment because the letter arrived four days after the day the appointment was supposed to take place.”
He also posted a message on a local residents’ group on Facebook and was inundated with responses.
“Yep, only had one delivery in over a month,” one resident replied.
Another said: “Don’t think I’ve had anything since last week which is unusual as you do get junk mail now and again.”
There have also been instances where mail has been marked as delivered despite not receiving anything.
“I had an item delivered on November 13 and the tracking number says it’s been posted but I don’t have a clue where it is,” the resident added.
“I’ve asked my neighbours and nobody has seen it.”
He has since contacted Royal Mail about the issues and says he received a ‘boilerplate’ response from the company.
In the response, he was told the organisation were experiencing ‘increased levels of employee absence due to illness and self-isolation’.
He says he hasn’t been able to find out any specific details about where his missing post is.
“I totally understand that we’re in the middle of a pandemic and there will be people off sick and other issues,” he said.
“But it’s just the fact that I’ve not been able to get through to anyone directly or get an idea of what’s going on. Even if they just explained to us that they are working through our mail to get it out as soon as they can, that’d be appreciated.”
Another resident living in the area has also had issues with their mail.
The resident, who lives on Daisy Bank Road, says he’s been having issues since the start of the second lockdown.
“We can go weeks without any mail,” he said.